Privacy Policy

Privacy Policy



At NMR Retail Trading, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy aims to clarify how we collect, use, and protect the information we obtain from you through the website and other platforms. By using our website or providing any information to us, you consent to the application of this privacy policy.

Our Information:

NMR Retail Trading owns and operates this website. We are registered and operate in accordance with the laws of the Kingdom of Saudi Arabia, with a registration number of 1010258272. Our headquarters are located in Al-Muhammadiyah District, Takhassusi Road, Riyadh, Kingdom of Saudi Arabia.

Consent and Updates:

By visiting the website or providing any information, you agree to the practices of the privacy policy and terms of use. We reserve the right to periodically update our policy, and any updates will be posted on the website. It is advisable to review the policy regularly to ensure compliance with the latest version.

Information We Collect:

We collect a variety of personal information, including:

  1. Information you provide directly: This includes information provided during your website visit or through customer service channels via phone, email, or in-person visits.
  2. Automatic information: We collect some information automatically when you visit the website, including contact information and browsing logs.
  3. Information from third-party sources: We may obtain some information from third parties authorized to share such information.

You can request the deletion of your account and personal information or correct any inaccurate data displayed in your website account by contacting us at 966553110803.

Use of Information:

We use the collected information for various purposes, including:

  • Processing orders: To receive, process, and confirm your orders and deliver them to you.
  • Communication with you: To communicate about your orders and facilitate delivery.
  • Improving services: To develop and enhance the features and functions of the website.
  • Security and fraud prevention: To protect the website and prevent security measures, fraud, and unlawful behavior.

Sources of Personal Information:

We collect information from multiple sources, including:

  • Information you provide: Directly during registration or your website visit.
  • Information from third parties: We may obtain some information from external sources authorized to share such information.
  • Automatic information: We collect some information automatically using technologies such as cookies to enhance your website experience.

Sharing Information with Third Parties:

Papillon collaborates with companies or individuals to provide specific services, such as processing credit and shipping cards, data analysis, and managing promotional services. These third parties are considered service partners, and we share some necessary information with them to perform the services provided to us. We require all our partners to comply with our privacy policies or confirm the implementation of similar policies. We may also share personal information with affiliated companies under Papillon’ control or under the same joint control or monitoring.

When you visit our website, cookies are sent to your device and can be used to improve the quality of our services. You can adjust your browser to reject cookies, but some features of the website may not work correctly in this case. We use cookies to analyze your activity on the platform, tracked using programs such as Google Analytics and SiteKit. We maintain the security of the information sent to us and ask you to keep your passwords confidential. We appreciate your marketing preferences and provide means to control them.

Payment Security:

We would like to reaffirm our strict policies regarding payment security on our website. We assure you that we do not store any details related to credit/debit cards or other personal information. They are not sold, shared, or rented to any third party. When making payments to purchase our products or services through our website, you are required to provide the necessary details directly to our secure payment provider.

Regarding payment, we do not store credit or debit card details, and we ensure they are not shared, sold, or rented to third parties.

Unsubscribe from Marketing and Update Your Information:

We want to communicate with you only if you wish to. If you do not want to receive direct marketing from us, please inform us via email at with the subject [Unsubscribe]. We may need to contact you to address any questions or issues related to your order or input. We are committed to communicating in ways that align with your preferences, and we take reasonable steps to verify the accuracy, completeness, and updating of your contact information.


We take physical, electronic, and procedural safeguards to protect the confidentiality and security of the information you send us. Despite our continuous efforts to enhance the security of your information, the complete security of data transmission over the Internet cannot be guaranteed. We encourage you to keep your passwords secure and not to share them. We use encryption techniques and implement security measures to maintain data security. If you share computers or use public places, we recommend logging out of your account and closing the browser window to ensure others do not access your information.

Security Measures:

We store information on secure servers, and any payment transactions are encrypted using Secure Socket Layer (SSL) technology. The transmission of information over the internet is not entirely secure, and the customer assumes full responsibility for any data transmission through our website.

Child Protection:

We do not intentionally collect personal information from children under the age of 13. If you are a parent or guardian and are aware of providing any personal information of your children to us without your consent, please contact us, and we will take necessary actions to remove this information from our servers.

Links to Third-Party Websites:

Our website may contain links to websites operated and maintained by third parties, over which we have no control. The privacy policies on these websites may differ from our privacy policy. You should review the privacy policy of the linked website before sharing any information on those sites.

Policy Changes:

If we decide to change our privacy policy, we may do so without prior notice, and we will publish the changes in cookies and privacy policy. The changes will be effective on the date published in the change notice and at the end of the updated privacy policy. The new policy will apply to all current and former users of the platforms and websites.

Contact Us:

If you have any inquiries about this privacy and cookies policy, you can contact us via email at or call us at +966553110803.


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